Business Systems Integration
Synchronise all business functions across your organisation
Manage your projects and your talent in a single system, and achieve fully empowered teams, satisfied clients, and increased profitability.
Maximised Business Synergy
Secure Customer Portal
Clients have access to a secure portal where contracts, invoices, and files and documents are kept.
Scalable System
You can add more features to your system as your business grows or as needs arise. We have modules for every business function that exists.
Data Encryption
All sensitive data like passwords, and payment and financial details stored and shared on the system is encrypted in the database using powerful encryption keys.
Multiple Currencies & Payment Gateways
Use different currencies and payment gatewyas for charging your clients based on where they are in the world.
Digital Team Collaboration for the 21st Century
Move away from the inefficiency of traditional team collaboration that relies on hard copy paperwork. With Longlink ERP, all your documents and records are created digitally and in most cases, automatically by the system, and stored securely and seamlessly in the cloud.
Less Paperwork & Go DigitalLeads & New Customers
Manage potential clients, from finding them to communicating with and onboarding them on the system as customers. You can also sync your Facebook Leads directly with the Longlink ERP Leads feature to ensure the extraction and capturing of potential customers' details from Facebook in real time.
You can monitor how effectively employees adhere to required lead follow-up schedules. The system will also auto-generate and send reminders to staff about lead contact and follow-up plans and tasks, and records of all calls and messages sent are kept on the system for audit purposes.Payroll Management
Pay employee salaries and wages seamlessly and in full compliance with local worker taxes and remuneration laws. Your employees will be able to access their payslips on the system and download them in PDF format if authorised. The payroll system is easy to set up and manage, and it gives you a deep overview of how well your wage and salary function is managed.
Finance & Accounting
Keep detailed records of your business transactions from purchases, sales, and receipts and access detailed reports to keep track of the financial state of your organisation. This guides your budget-related decision-making and avoids wasting time compiling and decyphering paper reports, a process often fraught with errors.
Control access to the finance and accounting section of your system to specific individuals and restrict all other employees from seeing anything about this business function. The system integrates seamlessly with 3rd party accounting software like QuickBooks, SAGE, and others.Human Resources Management
Manage your human resources seamlessly from recruitment and onboarding to training and retention. You will be able to keep all files and documents relating to each employee on the system, which helps with skills auditing and monitoring of compliance with annual training and development targets.
Marketing & Sales
Sell products and services of your organisation and move inventory through manual ordering and pre-ordering across multiple online and physical like the sales portal on your website, using POS, and WooCommerce Multiple Stores.
You can also use sales commissions and affiliate methods to market your products and services. Sales agent management is also available on the Longlink ERP system whereby each sales agent manages a portfolio of given customers, with the organisation retaining full ownership of all communications and file sharing that takes place during the conducting of business.Purchasing & Inventory Management
Create electronic purchase orders, manage inventory digitally, and track goods and services in real time. This automates your organisation’s procurement cycle from creating purchase orders to receiving ordered goods and making payments. You can also prepare and manage supplier contracts and use digital signatures.
Powering High-Performance Teams Around the World
Manage Projects with Real-Time Collaboration of staff and Clients.
Project ManagementExercise full control of projects by tracking the time spent by each employee on a project. Keep a detailed record of expenses and invoices for each project and bill the clients transparently. Monitor project progress using a professional Gantt Chart report based on individual projects and staff members.
Allocate and assign staff to tasks, and bill and generate invoices automatically. Also, exchange messages and share project documents with clients without ever leaving the system.
Keep records of all documents and messages shared with clients on the system to maximise your effectiveness and efficiency in providing clients with high-quality service. You can also generate deep-diving project statistics and activity reports for auditing your customer service function.
Multi-Staffed Project Tasks
Assign more than one staff member to a task, and have the system tracking task progress and generate and send auto-reminders at scheduled intervals.
Staff-Client Collaboration
Maximise customer satisfaction by having staff-client collaboration through which real-time message file/document exchange happens on the system.
Auto Billing & Invoicing
Bill clients per project or on hourly rates, and have invoices generated and emailed out automatically as necessary. You also get detailed reports on project billing and invoicing, keeping efficiency a priority.
Digitalise Your Customer Care Function and Maximise Your Profits.
Our ERP system powers your organisation's customer service function to effectively boost the satisfaction of your clients, which leads to increased business activity and profits. We provide the following features:
- SLA & KPI Management:
- Workflow Management
- Customer Support Category Management
- Scanned Mail Management
- Support Ticket Management
- Customer Support Email Template Management
- Client Portal with a dedicated personalised dashboard, ticket area, and rating function used to provide feedback.
Affordable Pricing Plans
PricingGet 2 MONTHS FREE when you subscribe to the yearly plans of the Longlink ERP system.
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